Delete your Merosa account
Merosa is operated by Jonathan Sumpter. You can request deletion inside the app or from this page. You do not need to reinstall the app to make a request.
Fastest: request deletion in the app
- Sign in to Merosa.
- Open Settings, then Account.
- Select Delete account, review what will happen, and confirm.
The app schedules deletion and shows the cancellation deadline. You may also erase device-local arsenal and presentation preferences immediately.
To cancel during the 14-day period, sign back in and choose Cancel deletion from the same account screen, or email privacy@joinmindbridgeapp.com from the account address before the deadline.
Request deletion without the app
Send the request from the email address connected to your Merosa account. Put “Delete my Merosa account” in the subject. We may send a limited verification step to prevent someone else from deleting your account.
If the button does not open your email app, write to privacy@joinmindbridgeapp.com.
What happens after a verified request
- A 14-day cancellation period protects against accidental or unauthorized deletion.
- After that period, the account record and eligible associated data are erased or anonymized, including profile settings, check-ins, support-plan data, community content, beta feedback, and active sessions.
- Device-local arsenal and presentation preferences must be erased on each device unless they were already cleared in the app.
- Limited non-content records may be retained when reasonably necessary for security, fraud prevention, legal obligations, or proof that deletion was completed. Provider logs and backups follow documented retention schedules.
Deleting the app from a device does not delete the account. Temporary deactivation is not used as a substitute for deletion.
More information
Read the Privacy Notice and Consumer Health Data Privacy Policy for more detail about collection, retention, and privacy rights.